SO WHAT ARE OUR BUSINESS PREDICTIONS FOR 2021?
We have to admit that last year we did not predict the Pandemic and the devastation we have endured. We did predict Brexit disruption, and this looks like it will be the case until systems are in place for as “smooth as possible” travel and trade.
There will be “bumpy moments” for UK businesses and travellers as they get to grips with new EU rules, stated Michael Gove at the end of last year. The nature of the UK’s new relationship with the EU – outside the Single Market and Customs Union – means that there are practical and procedural changes that businesses and citizens will need to follow.
The Government continues to urge businesses to make sure they understand the new rules on importing and exporting goods, including the different rules that apply to trade with Northern Ireland, and to consider how they will make customs declarations on EU trade.
They also encourage travellers to EU destinations from 1 January to take out comprehensive travel insurance, check their mobile phone provider’s roaming charges and make sure they have at least six months left on their passports.
Manufacturing and sectors dependent on the movement of goods between the UK and EU will be most affected. We do believe that our clients are resilient and will adapt to the changes and that the new regulations will be a short-term issue.
The lockdown, in varying tiers, will continue to be in place for at least the first six months of 2021 and will only ease up when mass vaccinations have been done. This will impact hospitality, retail, personal services and travel businesses most. We expect many of these to “bounce back” later in the year.
The lockdown has altered consumer behaviour and we predict further retail evolution as a result. For example, it is reported that Amazon will expand its Go store chain into the UK with shops that do not have a checkout. Customers can collect the products they want and leave the store without a checkout process. A combination of digital cameras and artificial intelligence tracks what they’ve collected and invoices them when they leave the shop.
This BBC article is a fascinating read on 2021 Tech Trends
We also predict that working from home will become the “new normal” for many smaller service-based businesses. This offers reduced office costs and more flexibility.
New and enhanced “work from home” security and collaboration software will develop further next year, and we encourage our clients to review their internet security regularly.
2021 will see many businesses adopt new technologies to help them streamline their administration. We predict most of our clients will move to Cloud accounting software ahead of the April 2022 “Making Tax Digital” deadline. Cloud accounting software has several advantages for business owners:
- A clear picture of your current financial position, in real-time;
- Your accounts 100% online, so there’s no software to install and everything is backed up automatically. Updates are free and instantly available;
- Your bank feeds your data directly into your accounts on a DAILY basis;
- You take a photo on your phone of a purchase invoice and it is posted automatically; and
- Could see your results, who owes you money, who you owe and your business bank balance 24/7, 365 from your smart phone, tablet or computer.